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  • 1. Can I stop or change my request to transfer funds? Public
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    Yes, up to a point. At anytime before you get a system confirmation that the funds were transferred, you can modify or cancel your funds transfer request. However, after you've completed a funds transfer transaction and have received a confirmation number, you can't stop the transfer from occurring. At that point, if you change your mind about the amount you wanted to transfer, simply make a new transfer to move the funds between the appropriate accounts.
  • 2. Why does Home banking warn me not to make too many transfers or limit the amount of transfers I can make out of certain accounts? Public
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    Some accounts are designed to be non-transacation accounts and others are designed to be transaction accounts. A checking account is a transaction account, a savings account is a non-transaction account. Regulation D prohibits excessive withdrawals/transfers from non-transaction accounts like savings accounts. You can make up to six withdrawals a month from these accounts, including transfers to another account, pre-authorized transfers, overdraft protection transfers, automatic transfers, recu  More...
  • 3. How much does it cost to use Home banking? Public
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    Connection offers Home banking to members at no charge. Bill Pay is also free for our members.
  • 4. How do I sign up for Home banking? Public
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    To sign up for Home banking, login with your member number from the home page and the last 6 digits of the primary account holder's ss# as the default password. You will be required to change your password and set up the multi-factor authentication for access to your account. You can also change the login ID from your member number. If you have any questions about the Home banking, please Contact Us .
  • 5. Can I download my account history into my personal financial management software from my PC? Public
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    Yes, Home banking allows you to download information from your checking, savings and credit card/line or credit accounts. From the account detail screen, simply select the format that works with Quicken, Microsoft Money, or QuickBooks®, or other commonly used spreadsheet applications (such as Excel, Access, or Lotus). Then, select the range of information you need and download it to your computer for use in the program. Instructions and more information about downloading are available from t  More...
  • 6. What can I do with Home banking? Public
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    You can access the following types of accounts and carry out the following transactions: Checking and Savings Accounts Current balance, last 60 transactions (up to 90 days ago), unpaid overdraft items Transfers between deposit accounts, download account data to PC Individual Retirement Accounts Current balance, maturity date, current interest rate, year-to-date interest rate, and prior year's interest amount Certificates of Deposit Current balance, maturity date, current interest rate, year  More...
  • 7. Can I change my password to access Home banking? Public
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    Contact us at 360-307-6400 and we can reset your access.
  • 8. What products or services do I need to have Connection to access Home banking? Public
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    To enroll for free Home banking you need to have the following: Connection Checking or Savings account
  • 9. Why do I occasionally receive an error message when using my back and forward buttons in my browser while conducting an online banking session? Public
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    There are instances where we prevent pages from being saved to a computer's hard drive due to security requirements. If this occurs, you will receive a browser error message that requests you to Refresh or Reload the page when clicking the browser's back button.
  • 10. Can account transfers be performed between my Connection accounts and other financial institutions? Public
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    No, transfers can only be performed between Connection accounts. However, by utilizing Bill Pay, you can make payments to almost anyone, anywhere in the United States from your Connection checking account.
All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.