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  • 1. I tried to access my Home banking account and I was informed that it is locked. Why is this? Public
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    The Home banking system allows for three consecutive failed login attempts before it will freeze your account. If you have entered your password unsuccessfully too many times, exit the area and return. Once a successful login is completed, the counter is set back to zero. This is to prevent password guessing. If you have forgotten your password for security purposes you must call 360-307-6400 to have it reset.
  • 2. Can I change my password to access Home banking? Public
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    Contact us at 360-307-6400 and we can reset your access.
  • 3. How much does it cost to use Home banking? Public
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    Connection offers Home banking to members at no charge. Bill Pay is also free for our members.
  • 4. Can I pay my bills using Home banking? Public
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    Yes, once your Home banking personal ID and password is established, you can enroll for Bill Pay. Bill Pay enables you to pay your bills from anywhere, anytime, easily. Automatic bill payments can be set up in advance to ensure that recurring bills are paid in a timely manner.
  • 5. What products or services do I need to have Connection to access Home banking? Public
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    To enroll for free Home banking you need to have the following: Connection Checking or Savings account
  • 6. What do I do if I have forgotten my Home banking password? Public
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    For your protection, this service is only provided by phone during normal business hours. Please call us at 360-307-6400 to reset your password.
  • 7. Why does Home banking warn me not to make too many transfers or limit the amount of transfers I can make out of certain accounts? Public
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    Some accounts are designed to be non-transacation accounts and others are designed to be transaction accounts. A checking account is a transaction account, a savings account is a non-transaction account. Regulation D prohibits excessive withdrawals/transfers from non-transaction accounts like savings accounts. You can make up to six withdrawals a month from these accounts, including transfers to another account, pre-authorized transfers, overdraft protection transfers, automatic transfers, recu  More...
  • 8. What Web browser do I need to access Home banking? Public
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    You must use a browser that supports SSL encryption. If you have a Macintosh or Windows-based computer, we recommend using the latest commercial release of Microsoft Internet Explorer, Chrome or Firefox for your specific operating system.
  • 9. What can I do with Home banking? Public
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    You can access the following types of accounts and carry out the following transactions: Checking and Savings Accounts Current balance, last 60 transactions (up to 90 days ago), unpaid overdraft items Transfers between deposit accounts, download account data to PC Individual Retirement Accounts Current balance, maturity date, current interest rate, year-to-date interest rate, and prior year's interest amount Certificates of Deposit Current balance, maturity date, current interest rate, year  More...
  • 10. Can I download my account history into my personal financial management software from my PC? Public
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    Yes, Home banking allows you to download information from your checking, savings and credit card/line or credit accounts. From the account detail screen, simply select the format that works with Quicken, Microsoft Money, or QuickBooks®, or other commonly used spreadsheet applications (such as Excel, Access, or Lotus). Then, select the range of information you need and download it to your computer for use in the program. Instructions and more information about downloading are available from t  More...
All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.